I currently have an active installation of the theme on my domain, but due to some internal server issues, I need to reinstall the entire site from scratch. My question is whether I'll be able to reactivate the theme without any problems.
Hi, kindly use TheGem license manager at https://codex-themes.com/thegem/license_manager as described in our documentation https://docs.codex-themes.com/article/295-license-terms to manage your licenses and activations. One license is valid for one localhost, one staging/development and one final live website. You can deregister your activations of the websites where you don't need TheGem.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
I currently have an active installation of the theme on my domain, but due to some internal server issues, I need to reinstall the entire site from scratch. My question is whether I'll be able to reactivate the theme without any problems.
Hi, kindly use TheGem license manager at https://codex-themes.com/thegem/license_manager as described in our documentation https://docs.codex-themes.com/article/295-license-terms to manage your licenses and activations. One license is valid for one localhost, one staging/development and one final live website. You can deregister your activations of the websites where you don't need TheGem.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver