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  Public Ticket #1007638
plugin error
Closed

Comments

  •  2
    albertoventura started the conversation
    January 3, 2017 at 9:38pm

    Hello, I recently bought the template for wordpress and when I install all the plugins or when I click on customize the appearance of my theme, I get the following 'internal server error' (attachment).

    The plugins that give this error are:

    - THEGEM THEME ELEMENTS
    - REVOLUTION SLIDER
    - MailChimp for WordPress
    - easy form mailchimp by yikes
    - Zilla like

    I have the following plugins installed:

    - black studio widget
    - form contact 7
    - google analytics by monsterinsights
    - layer slider wp
    - thegem import
    - wordpress page widgets
    -wpbakery visual composer

    and i get the internal server error when i press customize the appearance of my theme

    please, help me

  •  2
    albertoventura replied
    January 4, 2017 at 4:50am

    I installed the theme in a localhost version of wordpress with the plugins:

    - Black Studio TinyMCE Widget
    - Easy Forms for MailChimp by YIKES
    - contact form 7
    - Google Analytics by MonsterInsights
    - MailChimp for WordPress
    - Wordpress Page Widgets

    And I had the same problem when I install all the plugins or when I click on customize the appearance of my theme, I get the following 'internal server error' (attachment).

  •  7,280
    Oliver replied
    January 4, 2017 at 12:58pm

    HI!

    You need to check your error logs. Seems there are problem with php limits.

    Pls. check recommended  php settings: 

    Recommended PHP Settings

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  2
    albertoventura replied
    January 4, 2017 at 11:51pm

    We solved it! Thanks a lot! Were the php settings!