Public Tickets
janinepeper
Failed activation
Activation Problems in TheGem Theme.
Updated 5 hours ago
2
Most recent comment from Michael:Hi,plesae try again.
whenweareyoung
reinstall the theme on same site, code can't be activated
Cryption
Updated 6 hours ago
2
Most recent comment from Michael:Hi,This purchase code is already used on other sites.You can check it here:https://license-manager.codex-themes.com/
jordi80
Duplicating custom Elementor-based templates (or export\import)
TheGem(Elementor)
Updated 2 days ago
2
Most recent comment from Michael:Hi,please use this plugin:https://en-gb.wordpress.org/plugins/duplicate-post/
giuseppedb
Translate words not present in the .po file
TheGem(Elementor)
Updated 3 days ago
4
Most recent comment from Michael:You can find it here:
Radvan
Booking setup
TheGem(Elementor)
Updated 5 days ago
2
Most recent comment from Oliver:Hi Radvan,
In this particular demo we use Contact Form 7 plugin for the booking form. It sends the booking inquiry to the website owner / administrators per mail.
If you need a standalone WP booki ...
Corina de Castro
Blog Post Template & Sidebar
TheGem (WPBakery)
Updated 6 days ago
4
Most recent comment from Oliver:Hi Corina, You are welcome!
Corina de Castro
portfolio Filters show incorrectly
TheGem (WPBakery)
Updated 6 days ago
2
Most recent comment from Michael:Hi,please provide a link to this page.
Giacomo
Theme Activation Error
Cryption
Updated 6 days ago
2
Most recent comment from Michael:Hi,Fixed.Please check your site now.
Corina de Castro
Deactivating Comments on Blog Posts
TheGem (WPBakery)
Updated 1 week ago
2
Most recent comment from Oliver:Hi Corina, Here's how you can do it:
Bulk Edit Posts:Go to your WordPress dashboard and navigate to "Posts" > "All Posts".Check the box next to the posts for which you want to deactivate comment ...
giuseppedb
Dark logo
TheGem(Elementor)
Updated 1 week ago
2
Most recent comment from Michael:Hi,Unfortunately there is no such option by default.This functionality can only be implemented using custom code.
Uschi Kaiser
checkout cart thumbnail image twice
TheGem(Elementor)
Updated 1 week ago
8
Most recent comment from Michael:We are in the process of solving this problem.Sorry for the inconvenience.
Uschi Kaiser
style color
TheGem(Elementor)
Updated 1 week ago
9
Most recent comment from Michael:Please edit this setting:
OzDevTeam
Top Bar
TheGem(Elementor)
Updated 1 week ago
5
Most recent comment from Oliver:Hi Brian, You are most welcome!
Bojan
Sections are not showed on front-end
TheGem(Elementor)
Updated 1 week ago
10
Most recent comment from Michael:First, set the correct settings here:https://brighting.nl/wp-admin/admin.php?page=thegem-dashboard-system-status
peifferwolf
WP Bakery update
TheGem (WPBakery)
Updated 2 weeks ago
2
Most recent comment from Oliver:Hi, At the moment we are preparing the next TheGem update and we are testing the plugins (WPBakery) on the possible compatibility issues. We plan to roll out the update in the second half of next wee ...