Public Tickets
Gerald
TheGem's styles cannot be customized because file "/code/wp-content/themes/thegem-elementor/css/custom.css" cannot be modified.
TheGem(Elementor)
Updated 6 hours ago
1
Most recent comment from Gerald:We're unabe to save changes. or maybe they're saving but we're still recieving the error I've tried to Regenerate the css, based off the recommendation in the WP Dashboard but it ...
Carlo
Subject: Request for Assistance in Creating a Complete Website Using The Gem
TheGem(Elementor)
Updated 11 hours ago
6
Most recent comment from Carlo:Hello Oliver,
Here are the screenshots of the missing parts.
Thank you for your support.
projetoclick
erro de chave
TheGem(Elementor)
Updated 12 hours ago
1
Most recent comment from projetoclick:LICENSE CERTIFICATE : Envato Market Item==============================================
This document certifies the purchase of:ONE REGULAR LICENSEas defined in the standard terms and conditions on Env ...
projetoclick
erro de licença
TheGem(Elementor)
Updated 12 hours ago
1
Most recent comment from projetoclick:Compramos um thema, mas a licença encaminhada não valida
morganmedia1
Post title color in backend
TheGem(Elementor)
Updated 23 hours ago
2
Most recent comment from Michael:Hi,fixed.Please check your site now.
cykets
change slider
TheGem (WPBakery)
Updated 3 days ago
2
Most recent comment from Michael:Hi,please use these settings in the Page Options:
mastaciasta
Update of woocommerce
TheGem(Elementor)
Updated 3 days ago
2
Most recent comment from Michael:Hi,We will update this template in the next theme update. Sorry for the inconvenience.
Bastenhof
Backgrounds padding
TheGem(Elementor)
Updated 4 days ago
6
Most recent comment from Michael:1) I've added the header overlap:2) Please use these settings:
Bastenhof
Differences on smartphones
TheGem(Elementor)
Updated 4 days ago
4
Most recent comment from Michael:1) There is no concept of “hovering” on mobile devices as they only use finger taps. 2) Sorry, I don't see this problem on https://www.decors-mojohand.com/portfolio-to-test/ page.
Bastenhof
hiding a category
TheGem(Elementor)
Updated 4 days ago
6
Most recent comment from Michael:You can delete this category here:https://www.decors-mojohand.com/wp-admin/edit-tags.php?taxonomy=thegem_portfolios&post_type=thegem_pf_item
Irina
Import of pre-built demos
TheGem - Feature Request
Updated 5 days ago
2
Most recent comment from Michael:Hi,We have added these demo sites for import. Please try now.
Frixman
Main Page Sidebar on product pages
TheGem (WPBakery)
Updated 5 days ago
6
Most recent comment from Oliver:Hi Jörg, Thank you for letting me know.
webdevnerdstuff
WooCommerce Product Variation Order
TheGem(Elementor)
Updated 6 days ago
1
Most recent comment from webdevnerdstuff:Changing to private ticket and forgot screenshots anyway. Please close this one.
giuseppedb
Import Blog post demo
TheGem(Elementor)
Updated 1 week ago
2
Most recent comment from Oliver:Hi, This is a pre-built single post template. You can import it in TheGem Templates Builder as described here: https://docs.codex-themes.com/category/186-single-post-builderhttps://docs.codex-themes ...
Matthew Griffin
wpbakery
TheGem (WPBakery)
Updated 1 week ago
2
Most recent comment from Michael:Hi,Sure you can switch to Elementor, but all the content would have to be re-created.