Public Tickets
Corina de Castro
Background Video
TheGem (WPBakery)
Updated 15 hours ago
1
Most recent comment from Corina de Castro:Hi,Most of my brand videos are on vimeo, I would like to set one of these videos as row background but I only see a youtube option.How can I add a vimeo or a selfhosted video as row background?Thank ...
isupports
margin
TheGem(Elementor)
Updated 16 hours ago
7
Most recent comment from isupports:hellosir i told you font is support arabic and i already use in this website all website use the same font only problem on slider please we need fix
weng20119
Does TheGem have child themes?
TheGem(Elementor)
Updated 2 days ago
3
Most recent comment from Oliver:Hi, thank you for letting me know.
jonesy2367
Site broke after Migration
TheGem(Elementor)
Updated 3 days ago
13
Most recent comment from Michael:Please contact us if you have any questions!
Have a nice day!
aledelpu
link in text module
TheGem(Elementor)
Updated 4 days ago
2
Most recent comment from Michael:Hi,
First, update all plugins to the latest version.
mr-website
license transfer
TheGem(Elementor)
Updated 4 days ago
2
Most recent comment from Oliver:Hi, thank you for your request.
You can use TheGem license manager https://codex-themes.com/thegem/license_manager to manage your activations as described in documentation: https://docs.codex-themes ...
thriveology
checkout not working
TheGem (WPBakery)
Updated 5 days ago
2
Most recent comment from Oliver:Hi,
Thank you for your request. As I can see you are using a child theme with many customizations. This customized child theme (the code inside it) is causing the problem. Kindly recheck your custom ...
Damian
change header colors
TheGem(Elementor)
Updated 6 days ago
2
Most recent comment from Michael:Hi, please provide a link to this page.
aledelpu
menu styling
TheGem(Elementor)
Updated 1 week ago
4
Most recent comment from Oliver:You are welcome.
gajdaa
Animated heading
TheGem(Elementor)
Updated 1 week ago
4
Most recent comment from Oliver:Kindly check my previous comment.
aledelpu
header spacing
TheGem(Elementor)
Updated 1 week ago
7
Most recent comment from Michael:You're welcome!
Damian
Changing the menu width
TheGem(Elementor)
Updated 1 week ago
2
Most recent comment from Oliver:Hi Damian,
You can edit your logo image and remove the top and bottom spacings, keeping it minimal
You can disable the top area in your header using Theme Options https://docs.codex-themes.com/artic ...
nigel
changing layout of a widget
TheGem(Elementor)
Updated 1 week ago
2
Most recent comment from Oliver:Hi,
Thank you for your request. Your link is not loading, however I can recommend you to use the loop item builder feature with the posts extended grid element. In this way you can pixel-perfect con ...
Javier
user password
TheGem(Elementor)
Updated 1 week ago
7
Most recent comment from Oliver:You are welcome!
helina
translate support
TheGem - Feature Request
Updated 1 week ago
2
Most recent comment from Oliver:Hi, thank you for your request.
For managing multilingual website I recommend to use WPML plugin as described in documentation: https://docs.codex-themes.com/category/576-wpml
Alternatively you ca ...