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  Public Ticket #1017303
Importing demo content
Closed

Comments

  •  1
    Carlos_Prosur started the conversation

    Hello,

    I imported the demos and content up to 4 times, both ways (importing all
    demos at one time, and importing only the template first and then the
    content and media). At the end, after two hours of import (each one), it tells me that it has finished correctly. But when I go to see the demos I do not see the images. I go to the media library and it seems that only some images are imported.

    I followed the instructions of your theme documentation for the installation:

    "RECOMMENDED PHP SETTINGS"

    In order to avoid any possible import issues because of your server and
    php setings, we would recommend setting following PHP values in your
    server's php.ini:

         Memory Size: memory_limit = 256M
         Script execution time: max_execution_time = 400
         Number of input variables: max_input_vars = 4000

    I applied the changes in PHP file wiht this recommended values, so the problem should not be there.

    I am developing the web on a local server so I can not give you a url

    Please, help. I need to solve this problem, because I have to start working in the website developing and this is really frustrating.

    Thanks by advance

    Carlos Aledo

  •  7,092
    Oliver replied

    Hi!

    Sorry. I can't say you anything without access.

    Can you set install to any test host?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  1
    Carlos_Prosur replied

    I understand, but can not you give me any suggestions at the moment about what could be the problem? Im sure It is not the first time it happens.

    Meanwhile, I'll see if I can install it on a test host.

  •  7,092
    Oliver replied

    Is there are error in console during the import?

    Check is there Curl exertion activated. 

    Check permitted ajax request.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Potts_Studios replied

    same issue, its hard to reference where your content needs to be when the page is all white with no content at all.

  •  7,092
    Oliver replied

    Pls. create a separate ticket with wp-admin access and add some screenshots with the problems.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Potts_Studios replied

    Done, please see ticket for information regarding this issue.