Comments 2Nadeem H. started the conversationJanuary 22, 2017 at 6:17pmHi Support Team,I have just purchased this Theme.After the theme is installed successfully, it asked to install the required Plugins. Clicked on “Begin installing plugins”Checked all plugins, selected “Install” and clicked on “Apply” Then, it gave error messages: An error occurred while installing TheGem Theme Elements: Purchase code verification failed.An error occurred while installing WPBakery Visual Composer: Purchase code verification failed.An error occurred while installing LayerSlider WP: Purchase code verification failed.An error occurred while installing TheGem Import: Purchase code verification failed.An error occurred while installing ZillaLikes: Purchase code verification failed. I would really appreciate your help on this matter as soon as possible.Please see the Screenshot of the error message. Thank you! 7,120Oliver repliedJanuary 23, 2017 at 2:05pmHI!Did you activated theme in the theme options?check http://codex-themes.com/thegem/documentation/#theme-activationPlease note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, Oliver Sign in to reply ...
Hi Support Team,
I have just purchased this Theme.
After the theme is installed successfully, it asked to install the required Plugins.
Clicked on “Begin installing plugins”
Checked all plugins, selected “Install” and clicked on “Apply”
Then, it gave error messages:
An error occurred while installing TheGem Theme Elements: Purchase code verification failed.
An error occurred while installing WPBakery Visual Composer: Purchase code verification failed.
An error occurred while installing LayerSlider WP: Purchase code verification failed.
An error occurred while installing TheGem Import: Purchase code verification failed.
An error occurred while installing ZillaLikes: Purchase code verification failed.
I would really appreciate your help on this matter as soon as possible.
Please see the Screenshot of the error message.
Thank you!
HI!
Did you activated theme in the theme options?
check http://codex-themes.com/thegem/documentation/#theme-activation
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver