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  Public Ticket #1049374
TheGem Import - Ajax Error
Closed

Comments

  •  2
    takezaw started the conversation
    February 5, 2017 at 3:41am

    Hi,

    I am trying to import some of the demo concepts, but I get an error saying:

    Ajax error. Try again... 

    I've tried "Reset WP" plugin as recommended and also set up PHP Values as recommended.

    Please advise how this issue can be resolved.  Thank you.

  •  7,120
    Oliver replied
    February 6, 2017 at 3:54pm

    HI!

    pls. share the wp-admin and ftp access we'll check.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   takezaw replied privately
  •  7,120
    Oliver replied
    February 7, 2017 at 6:08pm

    HI!

    Sorry, i don't such problems. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  2
    takezaw replied
    February 7, 2017 at 10:51pm

    Thanks Gregor,

    It seems it was a problem with Chrome. I tried with Safari and game me no problems!

    Isao

  •  7,120
    Oliver replied
    February 8, 2017 at 1:37pm

    Feel free to contact us if you need help.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver