Just purchased TheGem theme for our new website and see at the top of the WordPress Dashboard the attached messages. Do we need to activate these to use the Theme,
One of them (Visual Composer) results in an error ("Sorry, you are not allowed to access this page") if I click on the Activate option.
You don't need to activate any plugins included in the theme.
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository. Please note: for ensuring the highest quality of working as well as full compatibility we are releasing an updates of the plugins only after checking it on possible compatibility issues with our theme
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Just purchased TheGem theme for our new website and see at the top of the WordPress Dashboard the attached messages. Do we need to activate these to use the Theme,
One of them (Visual Composer) results in an error ("Sorry, you are not allowed to access this page") if I click on the Activate option.
HI!
You don't need to activate any plugins included in the theme.
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository. Please note: for ensuring the highest quality of working as well as full compatibility we are releasing an updates of the plugins only after checking it on possible compatibility issues with our theme
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver