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Okay
  Public Ticket #1055555
PHP version
Closed

Comments

  •  2
    ACchoc started the conversation

    I’ve installed and tried to set up the Gem theme and a child theme, however it’s not running properly as it requires the newest version of PHP to be installed on the hosting server. 

    Can you please tell me if it should be 5.6 or 7.0 ?
  •  7,092
    Oliver replied

    HI!

    Can you provide more info were is the problem?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  2
    raccoonbot replied

    I recommend you to us 5.6 . I have only tested PHP 7.1 and the adminpanel threw 500 errors since I have installed the required plugins. So the plugins itself aren't compatible with PHP 7.1 (and most likely they aren't with 7.0 either)

  •  2
    ACchoc replied

    Thank you Gregor and Raccoonbot, I passed along the question to my developer. Hopefully using version 5.6 will solve the issue. I will let you know. Thanks again!