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  Public Ticket #1065559
Menu Problems
Closed

Comments

  •  2
    ndduong started the conversation

    1. Sometimes, my website displays the below message, please show me what it is and how to turn it off?

    2. The vertical menu can not display search bar and social icon in 1366 x 768 resolution setting as usual. Please show me how to fix it?

  •  7,280
    Oliver replied

    HI!

    1. Pls. share the wp-admin access, we'll check.

    2. You need to edit:

    wp-content/themes/thegem/style.css 

    line 1926, 1972 

    /wp-content/themes/thegem/js/thegem-menu_init.js

    line 325

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  2
    ndduong replied

    It still has the same problem with my website:

    1. White gap in the header of the website when browse with iPhone or other smartphone.

    2. Error messages displayed sometimes as attached files.

    Thanks & Best regards!

  •  444
    Sergio replied

    HI!

    1) pls. use following css:

    @media (max-width: 1199px){
        body .row {
          margin-top:0!important;
        }
    }

    2) I don't see a problem on your page.

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.