We Bought this theme in a process to build custom websites, we were in a development phase where in we had kept the theme in our 'Droplet' of Digital Ocean, We were about to make final rectifications and upload the website but unfortunately this theme got hacked it seems to be a Russian Hacker Attack, we have lot control over the items,theme and most importantly the Control Panel of the theme. This means that the theme is venerable towards hacker attack and is not safe to host. We request you to help us regain control over all the parameters of the theme and assure us that such debacles wont happen in future, as this was suppose to be made for a client. we are awaiting your prompt response on this. Should this be a problem we recall the full sum of money paid for this theme. We need this access as early as possible withing 24-48 Hours. I can be contacted at my primary emaillisted in the form or can be called at +91 992-507-3205. Request you to do the needful asap.
Well I am not sure who is responsible for what. This is the first time my website is getting hacked. I had used this theme for the first time and got this results. Kindly help me out remove all the bugs from the website. Website getting hacked due to any reasons is really a problem to anybody. Make me clear all the bugs and also save the data as the website was live and running on an IP.
Dear Concern,
We Bought this theme in a process to build custom websites, we were in a development phase where in we had kept the theme in our 'Droplet' of Digital Ocean, We were about to make final rectifications and upload the website but unfortunately this theme got hacked it seems to be a Russian Hacker Attack, we have lot control over the items,theme and most importantly the Control Panel of the theme. This means that the theme is venerable towards hacker attack and is not safe to host. We request you to help us regain control over all the parameters of the theme and assure us that such debacles wont happen in future, as this was suppose to be made for a client. we are awaiting your prompt response on this. Should this be a problem we recall the full sum of money paid for this theme. We need this access as early as possible withing 24-48 Hours. I can be contacted at my primary emaillisted in the form or can be called at +91 992-507-3205. Request you to do the needful asap.
Regards
VARUN VYAS
HI!
it's not theme issue.
There huge count of holes in WP through which site can be hacked. Our theme has been tested by envato and it fully complies with security policy.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Well I am not sure who is responsible for what. This is the first time my website is getting hacked. I had used this theme for the first time and got this results. Kindly help me out remove all the bugs from the website. Website getting hacked due to any reasons is really a problem to anybody. Make me clear all the bugs and also save the data as the website was live and running on an IP.
Sorry, we don't provide free support with hacked issue.
pls. check this article:
https://codex.wordpress.org/FAQ_My_site_was_hacked
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver