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  Public Ticket #1083515
How do I create a custom 404 error page?
Closed

Comments

  •  1
    Vitor started the conversation
    March 3, 2017 at 6:34pm

    Hi,

    I've created a 404 page but my page is public and I don't want it, what is the best way to do a custom 404 page?

    Best,

    Vitor

  •  7,092
    Oliver replied
    March 3, 2017 at 6:36pm

    Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  1
    Vitor replied
    March 3, 2017 at 6:45pm

    Please check the screenshots.

    I've created a 404 page from the left menu on wordpress. 

    After that, I chose that page in the theme options like you can see on the screenshot.

    My concern is because 404 page is public, is this the best way to create a custom 404 page?

    http://duartedossantos.ch/404-page/

  •  7,092
    Oliver replied
    March 3, 2017 at 6:52pm

    HI!

    Sorry for possible misunderstanding. it's must be in public. 

    in another way, you can edit 

    /wp-content/themes/thegem/404.php

    It's template just copy it to the child theme.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  1
    Vitor replied
    March 3, 2017 at 6:55pm

    Hi Gregor,

    No problem.

    How can I copy it to the child theme?

  •  7,092
    Oliver replied
    March 3, 2017 at 6:58pm

    Install child theme, just copy this file via FTP and edit it there.

    Path will be:

    /wp-content/themes/thegem-child/404.php

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver