Comments 2Kyrijones86 started the conversationMarch 9, 2017 at 1:38pmHi,On my homepage Layer Slider - slide 3 I have a video background. However, the background shows up when viewing on my Mac but not my desktop computer or laptop.Is there any reason for this?Thanks,Kyri 7,121Oliver repliedMarch 9, 2017 at 3:25pmHI!The video background option is disabled on mobile by default due to various incompatibility reasonsPlease note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, Oliver 2Kyrijones86 repliedMarch 9, 2017 at 5:53pmHi,That's fine but it is not working on a desktop pc or Laptop computer.Any ideas? 7,121Oliver repliedMarch 9, 2017 at 6:01pmHI!Sorry, we don't provide support with LS plugin, it's not our plugin, pls. check:http://docs.layerswp.com/doc/how-to-add-video-backgrounds-to-the-layers-slider-widget/Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, Oliver Sign in to reply ...
Hi,
On my homepage Layer Slider - slide 3 I have a video background. However, the background shows up when viewing on my Mac but not my desktop computer or laptop.
Is there any reason for this?
Thanks,
KyriHI!
The video background option is disabled on mobile by default due to various incompatibility reasons
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Hi,
That's fine but it is not working on a desktop pc or Laptop computer.
Any ideas?
HI!
Sorry, we don't provide support with LS plugin, it's not our plugin, pls. check:
http://docs.layerswp.com/doc/how-to-add-video-backgrounds-to-the-layers-slider-widget/
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver