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  Public Ticket #1090914
Home Page Layer Slider
Closed

Comments

  •  2
    Kyrijones86 started the conversation
    March 9, 2017 at 1:38pm

    Hi,

    On my homepage Layer Slider - slide 3 I have a video background. However, the background shows up when viewing on my Mac but not my desktop computer or laptop.

    Is there any reason for this?



    Thanks,



    Kyri
  •  6,927
    Oliver replied
    March 9, 2017 at 3:25pm

    HI!

    The video background option is disabled on mobile by default due to various incompatibility reasons

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  2
    Kyrijones86 replied
    March 9, 2017 at 5:53pm

    Hi,

    That's fine but it is not working on a desktop pc or Laptop computer.

    Any ideas?

  •  6,927
    Oliver replied
    March 9, 2017 at 6:01pm

    HI!

    Sorry, we don't provide support with LS plugin, it's not our plugin, pls. check:

    http://docs.layerswp.com/doc/how-to-add-video-backgrounds-to-the-layers-slider-widget/

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver