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  Public Ticket #1092791
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Comments

  •  2
    strombose started the conversation
    March 10, 2017 at 8:22pm

    Hi,

    i have two website projects https://www.dieckmann-immobilien.de/

    https://www.rebrander.de/kontakt/

    The textarea in the contact 7 form do not work on "mobil devices" (Iphone). It isn´t clickable to write a meassage. When i click on it nothing hapend.

    Do you know why it is so?

  •  2
    strombose replied
    March 10, 2017 at 8:26pm

    When i save the form, i get the following meassage:

    Unavailable names (name) are used for form controls.

    I am using your styled contact form <p class="col-md-12 cf-style3-textarea">[textarea* Messege placeholder "Nachricht*"]</p>

  •  2
    strombose replied
    March 13, 2017 at 11:54am

    Hi,

    i found a the problem with "Unavailable names (name) are used for form controls".

    But the problem on mobil device is still there. The textarea isn´t working on mobil devices.

    I checked your theme tempaltes and its working. I imported your theme templates (incl. contact 7 form) but there is the problem with mobil screens.

    That is a bit strange.

    Hope you can help me

    Greetings

  •  7,092
    Oliver replied
    March 13, 2017 at 12:17pm

    HI!

    pls. add following css:

    @media (max-width: 1212px) {
.wpcf7-form .wpcf7-form-control-wrap, .wpcf7 .contact-form-style-3 p, .wpcf7 .contact-form-style-1 p {
    width: 100%;
    float: left;
}
}

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  2
    strombose replied
    March 13, 2017 at 12:25pm

    Ohh, good to know.

    thank you, works fine.

    Greetings

  •  7,092
    Oliver replied
    March 13, 2017 at 2:34pm

    Feel free to contact us if you need help.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver