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  Public Ticket #1094293
Changes in colors not visible
Closed

Comments

  •  2
    Nana started the conversation

    Hi!

    I changed all the colors in > appearance > theme options > colors, but these changes are not visible. I did delete my browser cache. The default colors of the demo import still show.  
    I did change for example the menu colors, but nothing changes.... Also the button colors, and text and heading colors do not change on my website

    Thank you,

    Nana

  •  7,092
    Oliver replied

    HI!

    pls. share the wp-admin access, we'll check.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  2
    halffrozen replied

    I'm having this exact problem. I make changes to the theme colors even for different elements, like the "Top Area/Bar" And it didn't save anything. I may try to get a refund, I've tried to look for the color in the Editor and nothing. 

  •   Nana replied privately
  •  7,092
    Oliver replied

    HI!

    Sorry, can you provide more info what changes didn't applied? 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  2
    esi replied

    Hello,

    I encounter the same problem. The colors that I set in TheGem Theme Options > Colors do not take effect. It seems that none of them work.

    Looking forward to a reply.Thanks!

  •  7,092
    Oliver replied

    HI!

    pls. press ctrl + f5 in your browser and deactivate all the cache plugins.  

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver