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  Public Ticket #1106077
Import Selected Demo doesn't install pages
Closed

Comments

  •  2
    calvertbarba started the conversation

    Hello: I used TheGem import the Business demo concepts. After a few minutes, I get a success message. But I can't see anything imported; no pages/menus. What am I missing? Thanks 

  •  432
    Sergio replied

    HI!

    pls. share the wp-admin access, we'll check

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.

  •  2
    Rahul replied

    Same issue with me. Was there any help received by you calvertbarba  ?


  •  432
    Sergio replied

    HI!

    pls. share the wp-admin access I will try to import a demo

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.

  •  2
    Rahul replied

    So, the demo did work as I installed it 3rd time with plugins activated afterwards which is strange

    Well, now the only thing I see is. When I add in some content, it doesn't stay in the same box but instead gets underneath other blocks so it is kind of hiding beneath other elements. I don't understand the reason to this

    If you wanna check, see here http://techbelief.com/demo/wp/ibuildassets/site/

    Now the content under WHO WE ARE looks like it is going towards right direction and I cannot see it. Can you please address it ASAP ?

    Thanks !

  •  2
    Rahul replied

    Here is an attachment,for the same


  •  432
    Sergio replied

    Hi,

    I see, that you are all right with this block, pls. check (screen 397)

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.

  •  2
    calvertbarba replied

    My issue had to do with my webhosting service: 1&1. Specifically, the wordpress managed option which, supposedly, fully supports 3rd party themes. It doesn't. Once I switched to the unmanaged option, I was able to fully import the demo. 

  •  432
    Sergio replied

    Hi,

    Thanks for the information. Can I close the ticket?

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.