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  Public Ticket #1112944
Demo
Closed

Comments

  •  1
    angusgrowney1 started the conversation

    Hi,


    The demo installer does not work.


    I've had two different freelancers tell me that you can not install the demo versions?

    I'm trying to install the Media Agency demo


    If this is true, a refund would be applicable.

  •  7,121
    Oliver replied

    HI!

    pls. share the wp-admin access, we'll check.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  1
    angusgrowney1 replied

    Hi,


    Where can i share wp admin

  •  7,121
    Oliver replied

    HI!

    Here, you can click private.


    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  1
    angusgrowney1 replied

    on mobile?

  •   angusgrowney1 replied privately
  •  7,121
    Oliver replied

    HI!

    As I see there are no imported demo content. Pls. check this video:

    http://codex-themes.com/thegem/documentation/video-tutorials/

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   angusgrowney1 replied privately
  •  7,121
    Oliver replied

    HI!

    At first pls. check your php settings:

    Recommended PHP Settings

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  1
    angusgrowney1 replied

    Still did not work.

  •  7,121
    Oliver replied

    You didn't set necessary php settings.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver