"Demo" (#1112944) / CodexThemes

Comments

1
angusgrowney1 started the conversation
March 26, 2017 at 5:09am
Hi,

The demo installer does not work.

I've had two different freelancers tell me that you can not install the demo versions?
I'm trying to install the Media Agency demo

If this is true, a refund would be applicable.
1 Like
6,930
Oliver replied
March 27, 2017 at 1:34pm
HI!
pls. share the wp-admin access, we'll check.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.

Regards, Oliver
1
angusgrowney1 replied
March 28, 2017 at 10:04am
Hi,

Where can i share wp admin
6,930
Oliver replied
March 28, 2017 at 2:09pm
HI!
Here, you can click private.

Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.

Regards, Oliver
1
angusgrowney1 replied
March 28, 2017 at 2:26pm
on mobile?
angusgrowney1 replied privately
6,930
Oliver replied
March 28, 2017 at 3:01pm
HI!
As I see there are no imported demo content. Pls. check this video:
http://codex-themes.com/thegem/documentation/video-tutorials/
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.

Regards, Oliver
angusgrowney1 replied privately
6,930
Oliver replied
March 30, 2017 at 2:12pm
HI!
At first pls. check your php settings:
Recommended PHP Settings
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.

Regards, Oliver
1
angusgrowney1 replied
April 3, 2017 at 11:51am
Still did not work.
6,930
Oliver replied
April 3, 2017 at 3:34pm
You didn't set necessary php settings.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.

Regards, Oliver