I purchased and installed The Gem's theme and imported demo content as in the documentation. All the plug ins installed easily, however 2 plug ins were missing: "Revolution Slider" and "Zilla Likes". They could not be found by searching through the WordPress Plug In library and there is an error in installing them automatically.
The Revolution Slider is the most critical as it is the main slider on our web page. I Googled the plug in and as it turns out, it is a paid plug in.
How can I get this plug in installed without paying for it - as I have already paid for this theme, and it should have been included.
I'm not sure, but try to set up your purchase code in Appearance -> Theme options. You find the code at themeforest in your downloads by downloading the licence information. After that you should be able to download the plugins.
I purchased and installed The Gem's theme and imported demo content as in the documentation. All the plug ins installed easily, however 2 plug ins were missing: "Revolution Slider" and "Zilla Likes". They could not be found by searching through the WordPress Plug In library and there is an error in installing them automatically.
The Revolution Slider is the most critical as it is the main slider on our web page. I Googled the plug in and as it turns out, it is a paid plug in.
How can I get this plug in installed without paying for it - as I have already paid for this theme, and it should have been included.
Thank you in advance for your help.
I'm not sure, but try to set up your purchase code in Appearance -> Theme options. You find the code at themeforest in your downloads by downloading the licence information. After that you should be able to download the plugins.
HI!
You don't need to activate any plugins which included in the theme. All the plugins must be installed after the theme settings, like on this video:
If there is no revo slider after the installing all the plugins, pls. provide the wp-admin access, we'll check.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver