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  Public Ticket #1143501
Theme color change doesn't work.
Closed

Comments

  •  3
    kovacsdavid started the conversation

    Hello Team,

    I would like to change some colors on the my website but when I navigate to Appearance / Theme options / Colors and I make some changes the section colors won't change. 

    Please let me know what is the solution.

    Many thanks in advance.

    Best regards,

    David

  •  433
    Sergio replied

    Hi, 

     Can you pls provide more details (screenshots) what color do you want to change ? 

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.

  •  3
    kovacsdavid replied

    Hi Sergio,


    Basically everything which has the green color #2FC5B0.

    When I update the colors under the TheGem theme options, nothing is changing on the website.

    Please let me know how to do these changes.

    Thanks,

    David

  •  2
    strayslacker replied

    I have this issue as well. Nothing changes at all.

  •  3
    kovacsdavid replied

    Actually I found out the problem.

    If you want to change the color just go to the page and change the color (text, button etc.) in the visual composer.

    I hope it helps.

    Regards,

    David

  •  2
    JoSu7 replied

    Hello
    The same thing happens to me, yesterday I was working on the page and when I wanted to change the colors in the TheGem theme options, nothing happened.

    I tried changing all the colors to one, green for example, and see how long it takes to update ...
    (I thought that idea because a few days ago something strange happened to me with the color, I tried to change one, as nothing happened I did not give importance and I kept working on the web, the next day I saw that color had changed)

    I started the test at about 18:00 and every 10 minutes I refreshed the website to see if it had changed the color, well until I stopped working at 9:00 PM, there I looked at it for the last time on my computer, on my mobile , Even in my sister's computer ... after a while I go to the living room to rest, it's almost 10:00 pm, when suddenly I decide to look at the web on my mobile for the last time ... and to my amazement I see the color in almost all The page had changed, it took almost 4 hours to see a simple change.

    Please fix it as soon as possible, I am working on a project and I need this error to be fixed as soon as possible.

    Thank you.

  •  433
    Sergio replied

    HI, JoSu7

    You didn't try to clear the browser cache after the changes?

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.

  •  433
    Sergio replied

    HI, kovacsdavid

    Do you still need our help?

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.

  •  2
    strayslacker replied

    I still need help.  Even changing fonts doesn't work for me in theme options. I cleared all caches multiple times. Deleted cookies. Still get nothing. Other theme options seem to work fine like the nav bar, top bar stuff, layout, etc. 

  •  433
    Sergio replied

    Hi, strayslacker

    pls. create a separate ticket for your problem and share the wp-admin access, we'll check

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.

  •  2
    JoSu7 replied

    Hi, Sergio

    I just tried it and it works, thank you very much. 

  •  433
    Sergio replied

    HI , JoSu7

    No problem, thanks for the info !

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.

  •  2
    Edo4444 replied

    I have the same problem, can you explain how to fix this issue?

    Thanks

  •  433
    Sergio replied

    HI,  Edo4444

    pls. create a separate ticket for your problem and share the wp-admin access, we'll check


    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.