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  Public Ticket #1148581
add ons included in the Gem theme
Closed

Comments

  • STEPHANE started the conversation

    Hello, I purchased the pack THEGEM with a lot of plugins included in the pack however, some plugins included are not fully usable like slider revolution that doesn't allow me to pick whatever slider I want neither activating it as it asks me to buy the full version. Also the plugin Visual composer keeps on telling me "Please activate your copy of Visual Composer." and I can't activate it as it's supposed to be in the package.
    Finally my layerSlider product activation also included in the pack was canceled for no reason! Could you please help me out with all the different points?

  •  7,121
    Oliver replied

    HI!

    You don't need to activate any plugins included in the theme.

    All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository.  Please note: for ensuring the highest quality of working as well as full compatibility we are releasing an updates of the plugins only after checking it on possible compatibility issues with our theme

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver