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  Public Ticket #1150087
Theme Update
Closed

Comments

  •  1
    alexua777 started the conversation
    April 27, 2017 at 1:41am

    Hello, 

    I have received an theme update via Envato . But when I am trying to install that zip folder, I am receving an error : 

    Destination folder already exists. /hermes/bosnaweb20a/b1106/ipg.weblab4uca/etherealstore.ca/wp-content/themes/thegem/

    Theme install failed. 

    Can you please provide guidance how to install the update.

    Thanks

    Alex

  •  7,121
    Oliver replied
    April 27, 2017 at 6:58am

    HI!

    Pls. check:

    Updating a theme

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver