I just adjusted our portfolio to show filters and I noticed something strange. The filter - when pagination is active - searches only the portfolio items on the currently active page, whereas I would expect that it searches through all the portfolios and shows the result on a "new page" (with updated pagination to reflect the real number of results).
The current behavior could be misleading. See the related URL and click the filter "Kapely". It shows nothing because there is no item from that portfolio on the current page. The user could think that we don't have any video of that category, even though the most of the videos are actually of that category.
I would need a quick solution ASAP as we're going live this midnight (CEST). The website has thousands of visitors each day.
Ok, thank you Gregor. What about the ordering? I just can't figure out how it works. On every portfolio item a 0 is set automatically. When I set somewhere 1, I expect it to be the first item. Should it become the first among all the displayed portfolio items across several "categories" or is it first only within its own "category"?
By category I mean your portfolio and by portfolio I mean the collection of portfolios to be displayed by the VC element Portfolio.
Dear Support,
I just adjusted our portfolio to show filters and I noticed something strange. The filter - when pagination is active - searches only the portfolio items on the currently active page, whereas I would expect that it searches through all the portfolios and shows the result on a "new page" (with updated pagination to reflect the real number of results).
The current behavior could be misleading. See the related URL and click the filter "Kapely". It shows nothing because there is no item from that portfolio on the current page. The user could think that we don't have any video of that category, even though the most of the videos are actually of that category.
I would need a quick solution ASAP as we're going live this midnight (CEST). The website has thousands of visitors each day.
Thanks.
HI!
Sorry, we can't do anything with it. There is 2 ways, set more items per page or you can set load more pagination.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Ok, thank you Gregor. What about the ordering? I just can't figure out how it works. On every portfolio item a 0 is set automatically. When I set somewhere 1, I expect it to be the first item. Should it become the first among all the displayed portfolio items across several "categories" or is it first only within its own "category"?
By category I mean your portfolio and by portfolio I mean the collection of portfolios to be displayed by the VC element Portfolio.
HI!
Yes. It's ordering in the category.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver