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Okay
  Public Ticket #1152905
help me
Closed

Comments

  • more3cm started the conversation

    Thank you for purchasing TheGem! Would you like to import our awesome demos and take advantage of our amazing features? Please activate your copy of TheGem:  FAIL...


    demo DOWNLOIAD FAIL... 


    HELP ME

  •  7,122
    Oliver replied

    Hi,

    I suppose your server has some type of firewall which blocks requests. Please contact your web-hosting provider support to disable firewall for democontent.codex-themes.com (ip:138.201.92.111).

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • more3cm replied

    당신은 잘못.
    나는 호스팅 회사에 연락하여 해결했습니다.
    입력 한 URL조차도 로그인하지 않습니다.

    테마 /
    참조. 
    당신은 책임이 있습니다.

  •  7,122
    Oliver replied

    HI!

    Pls. accept my apologies for delay. I was out of office in few days.

    There were some problems with our server, it's already fixed. 



    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver