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Okay
  Public Ticket #1164206
trying install the Demo
Closed

Comments

  • anshuman008 started the conversation
    May 9, 2017 at 8:03am

    When trying to install demo i am facing this problem

    Your current activated theme in not TheGem main parent theme. Please note, that this import works only with TheGem main parent theme. Please activate TheGem main parent theme before proceeding with import.

  • anshuman008 replied
    May 10, 2017 at 7:58am

    Hi Guys i am waiting for the reply. I want to resolve this fast. Thanks

    Awaiting reply in anticipation

  •  7,122
    Oliver replied
    May 10, 2017 at 11:18am

    HI!

    Sorry for the delay. Did you rename the theme?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver