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  Public Ticket #1166040
Revolution slider not found
Closed

Comments

  • Core743 started the conversation

    Hi,


    I added the demo 'http://codex-themes.com/thegem/starting_page/themes.php?page=splash-fullscreen-vertical-slider-1' Full Screen Scrolling. However, I cannot find the revolution slider that comes with this demo.


    I found The Gem\Demo_Sliders_Widgets\Revolution Slider\Other pages\Features Fullscreen Showcase Page which is the closest to what the theme is called but it is incompatible.

  •  7,122
    Oliver replied

    HI!

    Slider in attach.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Core743 replied

    Thank you :)

  •  7,122
    Oliver replied

    Feel free to contact us if you need help.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Core743 replied

    Hi Gregor, 

    I have uploaded the slider and it has appeared when I customize the theme. However, when I go on Appearance > Themes  > Customize and click customize, it refreshes the page endlessly. I see the slider for around 2 seconds and the page just refreshes afterwards.

  • Core743 replied

    If I open the link (without wp-admin etc.) it doesn't refresh and it offers me to edit the page with the visual composer. Should I be using this to edit the website? Because when I use visual composer, I cannot see the slider or the animated bit from the Full Screen Scrolling theme. 

    Thanks

  •  7,122
    Oliver replied

    Pls. provide the wp-admin access.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   Core743 replied privately
  •   Core743 replied privately
  •  7,122
    Oliver replied

    HI!

    Sorry, your site is unavailable.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Core743 replied

    Hi,


    The same problem happened when I uploaded the theme Agency Bright. I uploaded the Agency Bright Slider and it gave me an error: Revolution Slider Error: Slider with alias AGENCY RAVE not found. Maybe you mean: 'agency-rave-animated'.

  • Core743 replied

    Apologies, it's dreamsprout.co.uk

  • Core743 replied

    On a different note, I was unable to update my slider plugin as it requires a purchase code.

  •  7,122
    Oliver replied

    You need to import slider and set it on the page (in the page slideshow):

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  7,122
    Oliver replied

    You don't need to activate any plugins included in the theme.

    All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository.  Please note: for ensuring the highest quality of working as well as full compatibility we are releasing an updates of the plugins only after checking it on possible compatibility issues with our theme, soon we'll upload the new version. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Core743 replied

    Awesome! Thanks for the help.

  •  7,122
    Oliver replied

    Feel free to contact us if you need help.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver