Hello Summer Sale!
Exclusive season-opening discount on TheGem theme.
Limited time offer.
Get Now

Okay
  Public Ticket #1169335
Icons
Closed

Comments

  •  1
    cphillips2016 started the conversation
    May 12, 2017 at 9:54pm

    Hi. The Icons will not show on my site. They showed up until almost 1 week ago and now they do not appear. No social media icons, no search icon, no basket icon. All icons are missing. Just showing squares.

  •  7,280
    Oliver replied
    May 15, 2017 at 8:18am

    HI!

    pls. provide the wp-admin access.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   cphillips2016 replied privately
  •  7,280
    Oliver replied
    May 17, 2017 at 8:36am

    HI!

    pls. temporally deactivate all the third-party plugins. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  7,280
    Oliver replied
    May 17, 2017 at 8:37am

    Did you change URL in the last time? 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  1
    cphillips2016 replied
    May 17, 2017 at 4:47pm

    Hello Gregor

    I don't think i've changed site URL - the wordpress site is: http://www.sydenhambarn.myracesportstiming.com

    The domain name is: http://www.sydenhambarn.co.uk

    What is the problem?

  •  7,280
    Oliver replied
    May 18, 2017 at 8:02am

    HI!

    As I see now icons are working, do you still need help? 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver