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  Public Ticket #1169357
Layer Slider
Closed

Comments

  • merpmerp started the conversation

    LayerSlider product activation was canceled on this site.  I don't think it was ever active.

    Can you please let me know what I need to do to get this activated?

    Thank you


  •  7,092
    Oliver replied

    HI!

    You don't need to activate any plugins included in the theme.

    All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository.  Please note: for ensuring the highest quality of working as well as full compatibility we are releasing an updates of the plugins only after checking it on possible compatibility issues with our theme

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • merpmerp replied

    Gregor,

    Thank you for the reply.  So you're saying even though I have this message on my site: 


    "You've previously activated your copy of LayerSlider on this site to
    receive plugin updates, use exclusive features and access to premium
    templates in the Template Store. However, your activation was canceled
    and you can no longer enjoy these benefits. There are a number of
    potential reasons why this could happen, the common ones include: you've
    remotely deactivated your site using our online tools or asked us to do
    the same on your behalf; your purchase have been refunded or the
    transaction disputed; Envato have revoked your purchase code with an
    undisclosed reason."

    ...that my layer slider will still work ok?

    I'm just asking because I have to research how to use it first and I want to make sure it is definitely active before putting in the time to learn how to use it.

    Thank you,

    Mark



  •  7,092
    Oliver replied

    HI!

    Ignore this message, everything will work ok, now you can update it, we uploaded a new version.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • merpmerp replied

    OK thank you!