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  Public Ticket #1173260
Cannot see Theme page in Settings->Reading after installing with one-click import
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Comments

  • xinaris started the conversation

    I follow the documentation to install TheGem theme (http://codex-themes.com/thegem/documentation/ and also the video).

    I follow all the steps, I installed all the recommended plugins and also installed the default widgets as in documentation and I cannot see any error messages

    I want to use for example, the Lawyer theme. I press the Import button from The Gem Import and the import is completed fine. But If I go to Settings->Reading and change to static page, I cannot see the Pages from the theme (only the default ones existed before I imported the theme).

    Thanks

  •  432
    Sergio replied

    HI!

    pls. share the wp-admin access, we'll check

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.

  •   xinaris replied privately
  •  432
    Sergio replied

    HI! 

    Seems there were some connection troubles during the import, you need to make the wp-database reset.

    pls. check the recommended PHP settings:

    Recommended PHP Settings

    If your server settings are correct, import the theme again http://codex-themes.com/thegem/documentation/video-tutorials/


    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.

  • xinaris replied

    Ok PHP Settings were the problem. Because I have the website in a subdirectory I had to put the php.ini  in the top directory in order for the settings to work.

    I was really expecting an error in the import screen if there was any problems with it.

    Thank you,

    Charalambos

  •  432
    Sergio replied

    HI,

    Thanks for the info!

    If errors during import there is something you can see  in the debug mode (screen 736)

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.