I am running into an issue where any of the links in my main menu that have submenus are not clickable. When I hover over them, the URL is shown in the bottom right but they cannot be clicked:
HI! on touch devices there is no onhover possibility. So by clicking on some menu item with dropdown subitems the touchdevice works in onhover style, showing the dropdown. And the loading of the parent page is not possible.
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So anyone that has a touch device will just have a main menu that doesn't work? These devices continue to gain popularity and I have built over one hundred sites and have never had this issue...
How can this be fixed or overridden? I am now committed to this theme as I have spent a ton of hours developing it. There has to be some way to get back to a native WP menu functionality, as I don't have any other sites that I have built or am working on that have a simple drop down menu that won't work on my laptop.
The problem with laptops with a touch display is, that the website doesn't know if the link / menu item got clicked via the touch display or from the mouse pad. This leads to the fact that it allways reacts like it should when a touch display is used. In a laptopscase you need to double click the links within the menu and it should work as expected. The same behaviour is visible on mobile touch devices like tablets or smartphones
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Hello,
I am running into an issue where any of the links in my main menu that have submenus are not clickable. When I hover over them, the URL is shown in the bottom right but they cannot be clicked:
http://www.awesomescreenshot.com/image/2502936/78cc4eb9d2416b35205edcd411cd45d8
The website can be found here: http://inyo.durango.website/
Thanks, Kory
HI!
Is you device touch?
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Yes, I have a touch enabled laptop that drives my work machine.
HI! on touch devices there is no onhover possibility. So by clicking on some menu item with dropdown subitems the touchdevice works in onhover style, showing the dropdown. And the loading of the parent page is not possible.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
So anyone that has a touch device will just have a main menu that doesn't work? These devices continue to gain popularity and I have built over one hundred sites and have never had this issue...
How can this be fixed or overridden? I am now committed to this theme as I have spent a ton of hours developing it. There has to be some way to get back to a native WP menu functionality, as I don't have any other sites that I have built or am working on that have a simple drop down menu that won't work on my laptop.
Please let me know how to fix this.
Thanks, Kory
The problem with laptops with a touch display is, that the website doesn't know if the link / menu item got clicked via the touch display or from the mouse pad. This leads to the fact that it allways reacts like it should when a touch display is used.
In a laptopscase you need to double click the links within the menu and it should work as expected. The same behaviour is visible on mobile touch devices like tablets or smartphones
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Hi Gregor,
Thanks for the update. I tried and the double click doesn't work either... The links are simply not clickable at all.
http://inyo.durango.website/
Do you have any other ideas or updates that I can make to make the main menu work?
Thanks, Kory
Hello,
I have the same issue, is there a solution ?