Hello Summer Sale!
Exclusive season-opening discount on TheGem theme.
Limited time offer.
Get Now

Okay
  Public Ticket #1195752
static front page
Closed

Comments

  • visionsites started the conversation
    June 5, 2017 at 6:07pm

    I entered the customization menu to set a status front page - I select the page I want, save - and then nothing happens. It says it's saved but if I go to the page, it's the latest posts page as my front page. If I exit the customization menu, and come back - nothing is set under static front page

  •  444
    Sergio replied
    June 6, 2017 at 10:31am

    Hi, 

    not quite sure what do you mean. Can you pls provide more details (screenshots)?

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.

  • visionsites replied
    June 6, 2017 at 8:09pm

    So you'll see that it wont set the page I select as the static front page - It's always the latest posts page that is the home page

  • visionsites replied
    June 6, 2017 at 8:09pm

    That's a video that I think will best illustrate my issue

  •  444
    Sergio replied
    June 7, 2017 at 8:01am

    HI!

    pls. share the wp-admin access, we'll check

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.

  • visionsites replied
    June 7, 2017 at 9:28am

    username - russel
    password - password

    http://wp-test.visionsites.org/wp-login.php

  •  444
    Sergio replied
    June 8, 2017 at 7:28am

    HI,

    We know about this problem and fixed it in the last update.

    The main page can be installed here (screen 894)

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.

  • visionsites replied
    June 8, 2017 at 12:23pm

    Thanks Sergio. I've got another bug with the search box - should I log a new ticket? 


    it's fine on large screens but on laptops it's an issue.

  •  444
    Sergio replied
    June 8, 2017 at 12:45pm

    HI!

    pls. use following css:

    @media (max-width: 1440px) {
    .menu-item-search .minisearch {
        margin-left: -140px;
    }
}

     

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.

  • visionsites replied
    June 10, 2017 at 5:04pm

    Thanks - every time I try to use a template it fails

  • visionsites replied
    June 10, 2017 at 5:19pm

    Also the visual composer does not get displayed for the editor role even though it is enabled

  •  444
    Sergio replied
    June 12, 2017 at 2:45pm

    Hi,

    1) pls. check video tutorials https://vc.wpbakery.com/video-academy/use-templates-visual-composer/

    2) I see that the editor is displayed (screen 935,936)

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.

  • visionsites replied
    June 15, 2017 at 6:31am

    Thanks Sergio, 
    Editor now has the editor - I still cannot download any templates though, I keep getting an error

  •  444
    Sergio replied
    June 15, 2017 at 11:22am

    Hi,

    Maybe these templates are paid and they will be added only when buying the key visual composer.

    We do not provide a paid functionality for Visual Composer.

    You can try to contact the Visual Composer support to solve this problem

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.

  • visionsites replied
    June 15, 2017 at 11:48am

    ahhh, I see - didn't realize that. 
    So I'm wondering, how do find/use the demos of this theme? 

  •  444
    Sergio replied
    June 15, 2017 at 12:45pm

    HI,

    You need to import demo content pls. check the documentation http://codex-themes.com/thegem/documentation/video-tutorials/

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.