Hello, Help me understand? Do I have to open a ticket for each problem? Why I opened a ticket I reported some problems, and I'm with the website more than a week late, simply because you do not read the entire ticket. They delay to respond and give incomplete response. I'm still having display issues on nivo slider at http://www.blackcode.com.br/servicos/ The screen print is on the ticket.
There is also the problem of nivo slider in mobile, (The image is also attached to the ticket).
Guilherme Messias de DO not allow your website credentials to be public. You included your WP login and FTP login. To avoid headaches I would not post the information publicly.
Hi,
I can't go to the login page (screen 924)
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Regards Sergio Codex.
HI!
pls. use following css:
body .ls-overflow-visible { overflow: hidden !important; } .preloader { display:none !important; }If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated! (How to rate).
Regards Sergio Codex.
Thanks for the answer,
What about my other question?
Bug in the footer?
can you help me?
Hi,
Can you pls provide more details (screenshots)? What is the problem in the footer?
If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated! (How to rate).
Regards Sergio Codex.
Hello,
The images are already attached to the ticket just as the others were.
blackcode_footer_bug.png
There is also the problem of nivo slider in mobile, (The image is also attached to the ticket).
blackcode_nivo_slider_bug_mobile_device.png
Regards
HI,
Sorry, but I do not see these problems on your page (screen 962,963)
On which device are you testing?
If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated! (How to rate).
Regards Sergio Codex.
Hello,
Help me understand?
Do I have to open a ticket for each problem?
Why I opened a ticket I reported some problems, and I'm with the website more than a week late, simply because you do not read the entire ticket.
They delay to respond and give incomplete response.
I'm still having display issues on nivo slider at http://www.blackcode.com.br/servicos/
The screen print is on the ticket.
There is also the problem of nivo slider in mobile, (The image is also attached to the ticket).
blackcode_nivo_slider_bug_mobile_device.png
can check?
Regards
Hi,
For the future, create a separate ticket for each problem.
How to enter your admin panel (screen 987)?
If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated! (How to rate).
Regards Sergio Codex.
Guilherme Messias de DO not allow your website credentials to be public. You included your WP login and FTP login. To avoid headaches I would not post the information publicly.
I hope it helps.
We need to see exactly how your slider is created. Without access to the admin panel is problematic.
We can not log into the admin panel of your site, check all the redirects that are on this site.
The other ticket has the same problem https://codexthemes.ticksy.com/ticket/1213004/