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  Public Ticket #1205666
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Comments

  • ihtiandr started the conversation
    June 13, 2017 at 10:14pm

    Your current activated theme in not TheGem main parent theme. Please note, that this import works only with TheGem main parent theme. Please activate TheGem main parent theme before proceeding with import.

  •  7,092
    Oliver replied
    June 14, 2017 at 6:40am

    HI!

    Did you rename the theme?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver