I have tried to follow the instructions to change the logo on my site. I increased its width on the slider in The Gem Theme Options to 300px. I also followed the instructions and created a logo sized 3x the desired width, as per instructions.
The problem is that it comes out extremely blurry on my site. The width is correct (300px) but it appears that the image has been scaled down to a much smaller file.
If anyone finds this and wants a solution, this is how I fixed it:
I went into my FTP within my hosting (Hostgator in my case) and deleted all files inside the "wp-content/uploads/thegem-logos" directory. I then went back to the Wordpress admin and saved The Gem's Theme Options. That was it - the logo looks crisp now! :)
I have tried to follow the instructions to change the logo on my site. I increased its width on the slider in The Gem Theme Options to 300px. I also followed the instructions and created a logo sized 3x the desired width, as per instructions.
The problem is that it comes out extremely blurry on my site. The width is correct (300px) but it appears that the image has been scaled down to a much smaller file.
Could you please let me know how to proceed?
Thank you.
HI!
pls. share the wp-admin access, we'll check
If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated! (How to rate).
Regards Sergio Codex.
Can you please explain how to fix this, I have exactly the same issue, yet my logo is 3 times bigger, as instructed.logo settings
HI, dbelousov
Could you create a separate ticket and add screenshots for each problem
If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated! (How to rate).
Regards Sergio Codex.
If anyone finds this and wants a solution, this is how I fixed it:
I went into my FTP within my hosting (Hostgator in my case) and deleted all files inside the "wp-content/uploads/thegem-logos" directory. I then went back to the Wordpress admin and saved The Gem's Theme Options. That was it - the logo looks crisp now! :)
HI, rgrautor
Thank you for your comment )
If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated! (How to rate).
Regards Sergio Codex.