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  Public Ticket #1209697
Visual Composer license tab
Closed

Comments

  • coateslk started the conversation

    I purchased the regular license for visual composer even though a version came with the Gem theme. The license was associated with a previous domain name, I have since changed my domain to the URL listed above and had to deactivate the license. I'm unable to view the license tab in visual composer. I contacted visual composer support and they have informed me that the license tab is disabled by the theme author using vc_set_as_theme. Can you please remove the code so that I can have access to the license tab?

  •  7,092
    Oliver replied

    HI!

    Pls. follow  the instructions

    1. Activate another theme.

    2. Deactivate Gem Elements plugin.

    3. Activate visual composer 

    4. Activate Gem theme and Gem elements plugin.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver