Take your website
To the next level
Discover our newly launched customization services and elevate your web projects to new heights.
Delegate tasks, save time, and unlock the power of professional WordPress outsourcing.
Hire Us

Okay
  Public Ticket #1224033
PRELOAD
Closed

Comments

  • youi2005 started the conversation
    June 29, 2017 at 6:06pm

    Hello, I would like to know how I can disable the preloader of page headers. Thank you


  •  432
    Sergio replied
    June 30, 2017 at 12:24pm

    Hi, 

    not quite sure what do you mean. Can you pls provide more details (screenshots)?

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.

  • youi2005 replied
    June 30, 2017 at 3:49pm

    I attach image

  • youi2005 replied
    July 2, 2017 at 7:10am

    I attach image

  • youi2005 replied
    July 3, 2017 at 6:47pm

    Hello, I would like to know when I will receive a reply to the ticket. Thank you.

  •  432
    Sergio replied
    July 4, 2017 at 7:56am

    HI!

    Pls. accept my apologies for delay. I was out of office in few days.

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.

  •  432
    Sergio replied
    July 4, 2017 at 7:57am

    This is a standard preloader, you can't disable it by default

    I tested your site and did not see the preloader delay

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.

  • youi2005 replied
    July 4, 2017 at 8:25am

    And can I change the background color??

  •  432
    Sergio replied
    July 4, 2017 at 11:33am

    HI,

    pls. check the theme options (screen 1086, 1087)

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.

  • youi2005 replied
    July 4, 2017 at 2:53pm

    I have already done what you tell me but the color of preload don't change

  • youi2005 replied
    July 5, 2017 at 3:49am

    I have already done what you tell me but the color of preload don't change

  •  432
    Sergio replied
    July 5, 2017 at 7:36am

    HI,

    pls. use following CSS:

    #page-preloader .page-preloader-spin,
.block-preloader .page-preloader-spin,
.preloader-spin {
    border-top-color: #000 !important;
}
#page-preloader .page-preloader-spin:before,
.block-preloader .page-preloader-spin:before,
.preloader-spin:before {
    border-top-color: #000 !important;
}
#page-preloader .page-preloader-spin:after,
.block-preloader .page-preloader-spin:after,
.preloader-spin:after {
    border-top-color: #000 !important;
}

     


    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.

  • youi2005 replied
    July 5, 2017 at 5:01pm

    I have already done what I don´t see the changes

  •  432
    Sergio replied
    July 6, 2017 at 7:11am

    HI,

    I see that the color has changed (screen 1112)

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.

  • youi2005 replied
    July 6, 2017 at 8:10am

    Yes, but the color what I want to change is the color of background...

    Thnaks!

  •  432
    Sergio replied
    July 6, 2017 at 10:28am

    HI!

    pls. share the wp-admin access, we'll check

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.

  •  432
    Sergio replied
    July 6, 2017 at 10:40am

    or try  use following css:

    #page  {
    background-color: #fff !important;
}

     

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.