You try to use a premium VC feature, which is available only in a standalone license version of Visual Composer. We have included VC in our theme as a bundled plugin under developer license. This means, that all features and functions are available for usage, except additional template libraries, which are part of the standalone premium VC license.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Hi,
We're trying to use Visual Composer Templates but it shows "Failed to download template". Could you help us?
Thanks
HI!
You try to use a premium VC feature, which is available only in a standalone license version of Visual Composer. We have included VC in our theme as a bundled plugin under developer license. This means, that all features and functions are available for usage, except additional template libraries, which are part of the standalone premium VC license.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver