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  Public Ticket #1270607
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Comments

  • kaymandal started the conversation
    August 11, 2017 at 6:53am

    We have installed the gem and Child theme. For few child themes we are getting Revolution slider error.

    for example when activating 'Photography Studio' we are getting:- 

    Revolution Slider Error: Slider with alias Gem Photo not found. 
    Maybe you mean: 'agency-rave-animated' or 'App Sparta Animate' or 'Creative Agency'

    Please help


    -----some other templates:-

    Revolution Slider Error: Slider with alias Splash Creative Dark not found. 

    or Revolution Slider Error: Slider with alias Splash Creative Dark not found. 

    or Revolution Slider Error: Slider with alias agency-sparta not found. 

    Maybe you mean: 'agency-rave-animated' or 'App Sparta Animate' or 'Creative Agency'

    ---------------------


  •  7,099
    Oliver replied
    August 11, 2017 at 7:09am

    HI!

    You need to import sliders and set it on the page (in the page slideshow):

    Pls. check 3.00:

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • kaymandal replied
    August 11, 2017 at 9:13am

    Thank you for your prompt and lucid help but I am really novice.

    Would you please guide on the 2nd screen shot where the slider is assigned. I could not find the way. (I mean set the slider on the template or page.) Please...

  •  7,099
    Oliver replied
    August 11, 2017 at 9:22am

    It's in the page settings. Take a look on the video

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver