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  Public Ticket #1286971
Cannot activate Widget Importer Exporter Plugin
Closed

Comments

  • rtc31293 started the conversation
    August 29, 2017 at 3:24pm

    Hello,


    I just purchased your theme but cannot activate the Widget Importer Exporter Plugin. I am getting the following error message:

    "The plugin does not have a valid header."


    Can I proceed with the theme installation without this plugin? Do you know how to fix it?

  •  7,092
    Oliver replied
    August 30, 2017 at 6:36am

    Hi!

    pls. provide the wp-admin and FTP access.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver