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  Public Ticket #1304470
Fatal Error on the Mobile Version
Closed

Comments

  • timemediade started the conversation
    September 15, 2017 at 8:52pm

    Hello,

    i have quite a big problem with TheGem. The desktop version of my Website is working beautifuly but the same cant be said about the mobile version. As showed in the attached screenshot there is some sort of a fatal error.

    is there an solution for my problem?

    Thank you in advance

    David


  •  7,125
    Oliver replied
    September 19, 2017 at 6:26am

    HI!

    Sorry for delay. At first pls. deactivate all the third-party plugins and check.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver