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  Public Ticket #1319300
The purchase code you have entered is not valid. TheGem has not been activated.
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Comments

  •   jams19880712 started the conversation
  •  4,773
    Michael replied

    HI! It's not a error, it's an information message, it's exactly the same on the main page of our site.

    Please share admin access. We will try to inspect problem on your site.

  • jams19880712 replied

    Done, please check for me.


    Whenever I active some of the plugins, post gird stop loading.

    Username: codexthemes

    Password: 7ad70d9e-b18f-4383-b1f3-95988159b12f

  •  4,773
    Michael replied

    Sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?

  • jams19880712 replied

    Failed to load resource: the server responded with a status of 500 (Internal Server Error)

    /wp-admin/admin-ajax.php

    The post gird wont load, I think it is some ajax problem.

    Please use the username and password login and help me with this.

  •  4,773
    Michael replied

    On my desktop this page is displayed normally.

  • jams19880712 replied

    Because I deactivated plugins like easy mailchimp,  once I activate them, error will show, and post gird will stop loading.

  •  4,773
    Michael replied

    Yes, indeed, when you turn on this plugin, an error occurs. This is very strange, before such a problem was not observed anywhere. First of all, update the topic to the latest version, if the problem persists, we'll cover your problem in more detail.