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  Public Ticket #1320018
Some troubles with connecting to TheGem server
Closed

Comments

  • leandrodapper started the conversation

    Alguns problemas com a conexão com servidor TheGem

  •  7,092
    Oliver replied

    Hi,

    I suppose your server has some type of firewall which blocks requests. Please contact your webhosting provider support to disable firewall for democontent.codex-themes.com (ip:138.201.92.111).

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver