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  Public Ticket #1328261
Demo Import Issue
Closed

Comments

  •  1
    Swayam started the conversation

    I need to import the shop landing demo page fro one of my next ecommerce portal but it's not getting import in correct format.

    I hae tried 4-5 times but the demo design is getting messed after import. Please help me to resolve the issue.

  •  432
    Sergio replied

    HI,

    pls. check the recommended server settings  Recommended PHP Settings If they are incorrect, contact your server's support team for their solution.


    You need:

    1. Remove all the media files. 

    2. Reset database with any free plugin for example:

    https://srd.wordpress.org/plugins/wordpress-database-reset/

    3. install Woo Commerce plugin:

    https://tah.wordpress.org/plugins/woocommerce/

    4. Start gem import plugin

    (INSTALLATION & DEMO IMPORT)

    http://codex-themes.com/thegem/documentation/video-tutorials/

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.

  • Smiffy9 replied

    Sergio - I have the same problem. I have used 'Reset WP' plugin previously and it works fine. When you say 'remove all media files' will the plugin do this or do we have to go and delete all files in the Media Library first? To clarify, will importing the demo re-add all necessary media files?

  •  432
    Sergio replied

    Hi, Smiffy9

    Manually delete the media files, then run the plugin  'Reset WP' 

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.