Take your website
To the next level
Discover our newly launched customization services and elevate your web projects to new heights.
Delegate tasks, save time, and unlock the power of professional WordPress outsourcing.

Okay
  Public Ticket #1329707
Problem in activating theme
Closed

Comments

  • Espressotive started the conversation

    Problem in activating the using the purchase code.

    Error : Some troubles with connecting to TheGem server.

  •  432
    Sergio replied

    Hi,

    I suppose your server has some type of firewall which blocks requests. Please contact your webhosting provider support to disable firewall for democontent.codex-themes.com (ip:138.201.92.111).

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.

  • timebros replied

    i am finding dificulty in finding the purchase code

  •  432
    Sergio replied

    Hi, timebros

    pls. сreate a separate ticket with your problem

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.