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  Public Ticket #1329707
Problem in activating theme
Closed

Comments

  • Espressotive started the conversation

    Problem in activating the using the purchase code.

    Error : Some troubles with connecting to TheGem server.

  •  444
    Sergio replied

    Hi,

    I suppose your server has some type of firewall which blocks requests. Please contact your webhosting provider support to disable firewall for democontent.codex-themes.com (ip:138.201.92.111).

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.

  • timebros replied

    i am finding dificulty in finding the purchase code

  •  444
    Sergio replied

    Hi, timebros

    pls. сreate a separate ticket with your problem

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.