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  Public Ticket #1330275
license transfer
Closed

Comments

  • Noz4 started the conversation

    Hello!
    I would like to resolve an issue.
    I recently bought the thegem template and I can develop the current site without being able to get what is working, so I activated the same on my localhost server and had problems with the functionality. the system did not matter the desired theme and when I tried to download only the homepage, I had the ajax error and could not use it properly.
    to try to solve the problem I entered wordpress into a subdomain for programming, but I can not transfer the license to the new hosting, of course I will have to do it again.

    how do I solve this problem?

  • [deleted] replied

    Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?

  • Noz4 replied

    I bought the thegem template and I need to change the information on it. To do this I installed tempalate in my localhost and activated to be able to use all the resources, but the template did not work correctly (problem when downloading the desired template) presenting an ajax error. To try to make it work correctly I installed it on my hosting provider as a subdomain, but could not disable the localhost license to use on my hosting server.

    I solved deleting thegem temple of my localhost and I was able to activate on the current server, so far it seems to be working properly!

  • [deleted] replied

    Hi,

    We are constantly monitoring how many live sites are on your license, you can set your site for development or testingon local host or any domain and then activate with this license your live site, but if we see that you have on the 1 license 2 or more full working sites, we'll block your license.