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  Public Ticket #1336553
Color change does not work
Closed

Comments

  • ricardo started the conversation

    I have got a problem with colour change in the Theme options > Colors. After the set up of the new colour, the change is not realised at all, or partially in some of web browsers. Before the page is loaded, cache is deleted several times.

    The provider settings are set correctly and works for other webpages and eith other themes. This is why I consider that the problem could be with TheGem.

    Can you please help me with it?

  •  432
    Sergio replied

    HI!

    pls. share the wp-admin access, we'll check

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.

  •   ricardo replied privately
  •  432
    Sergio replied

    Hi,

    pls. provide the correct wp-admin access (screen 1479)

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.

  •   ricardo replied privately
  •  432
    Sergio replied

    Hi,

    theme options work (screen 1485, 1486), but apparently you have a server cache, pls. contact your hosting provider to clarify

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.

  • ricardo replied

    Thank You

  •  432
    Sergio replied

    HI, you are welcome!

    Feel free to contact us if you need help. 

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.

  • elmariachi5150 replied

    I have the same Problem Color and Fonts, changes have no result. This theme is geving me headache...

  •  432
    Sergio replied

    Hi, elmariachi5150

    Could you create a separate ticket and add screenshots to each problem.

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.