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  Public Ticket #1338422
Visual Basic
Closed

Comments

  • Smiffy9 started the conversation

    Please can you explain how to activate the license for VB Composer. I keep getting 'not allowed access to this site' when I click on activation link. 

  • [deleted] replied

    Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?

  • Smiffy9 replied

    Sorry the headline should be 'Visual Composer' not 'Basic'...

    There are design elements that come with the standard VBC package (templates etc.) that are not accessible unless it is activated. As it is included in the Scalia template I want to activate to use these...


    Does that help?

  • [deleted] replied

    Please share ftp access. I will make some changes in scalia elements plugin to show license tab in vc settings.

  •   Smiffy9 replied privately
  • [deleted] replied

    Please check now.

  • Smiffy9 replied

    Thanks Max - it's connecting now. But it is telling me there is no license to use. I had understood this was included in the theme template?

  • [deleted] replied

    You try to use a premium VC feature, which is available only in a standalone license version of Visual Composer. We have included VC in our theme as a bundled plugin under developer license. This means, that all features and functions are available for usage, except additional template libraries, which are part of the standalone premium VC license.

  • Smiffy9 replied

    Understood, but your marketing suggests that the VC included is the same value (at least you quote the same price/cost saved) as the one that you buy separately, however, without such 'premium features' I would suggest that it is nowhere near the same value as the direct license version. You may wish to look at the way you sell this inclusion as I had understood form your promo materials that I would avoid having to splash out for that separately. 

  • Smiffy9 replied

    I think this support thread can be considered closed, thanks.