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  Public Ticket #1352491
Content isn't loading: gallery(photo gallery), testimonials(Home), related posts(blog)
Closed

Comments

  • Jordan started the conversation

    Recently we are running into issues with our content loading. I have gone through and have had other web development professionals go through to fix the issue, but nothing seems to work. I was starting to wonder if there might be an issue or code conflict with the theme. I love the theme and want to get this resolved. The specific areas of difficulty are the testimonials section, on the home page http://focalpointsalonspa.com/, the gallery section , on the photo gallery page http://focalpointsalonspa.com/photo-gallery/, and the related posts section, on the blog page http://focalpointsalonspa.com/best-age-botox/. Everything seems to be setup correctly, but these certain sections just show a loading wheel and the content never appears.

  •  7,092
    Oliver replied

    HI!

    pls. provide the wp-admin access. 

    And pls. remove the # from the link

    "https://go.booker.com/#/location/FocalPointSalonSpa">Book Appointment</a>

    It's not valid to use # there in the link

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Jordan replied

    I simply copy and pasted the URL to create the link and when I remove the # from it, the link does not work. Which specific page did you notice this issue and also what do you mean by it not being valid?

    As for the admin access, is there anyway you could assist without that? The website is a client of mine's and I am not permitted to share access to the page without their permission since it could potentially jeopardize the entirety of their business. To be clear, I do really appreciate your help and am only looking to clarify, not disagree with your suggestions/assistance. 

    https://go.booker.com/#/location/FocalPointSalonSpa        <-- This link works
    https://go.booker.com/location/FocalPointSalonSpa            <-- These links don't work
    https://go.booker.com//location/FocalPointSalonSpa
    
  •  7,092
    Oliver replied

    It's not valid to use # and then /, pls. remove the #

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Jordan replied

    I am trying to change the code you advised, but I am having trouble locating it. Which page did you see it on - appointments? 

  •  7,092
    Oliver replied

    Pls. provide the wp-admin access

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver