After i updated the latest theme (THE GEM), this problem appear. you can refer to my site https://eprintlab.com.my/index/ I added the element "TheGem Product Grid" at this page but the outcome doesn't match with my setting (as attachment). No matter how i adjust the setting, the outcome is totally off. Please advise how to solve it, thanks. Looking forward to your reply ASAP.
After i updated the latest theme (THE GEM), this problem appear. you can refer to my site https://eprintlab.com.my/index/
I added the element "TheGem Product Grid" at this page but the outcome doesn't match with my setting (as attachment). No matter how i adjust the setting, the outcome is totally off. Please advise how to solve it, thanks.
Looking forward to your reply ASAP.
Cheers.
Hi!
Sorry for the inconvenience, we know about this issue, this is due the woocommerce update. Soon we'll realize the theme update to fix this problem.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
HI!
Pls. update gem elements plugin, fixed.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver